As a healthcare provider, Twilight Podiatry places the utmost importance on the privacy and security of your personal data. ​

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We understand that the information you share with us is sensitive and essential for delivering high-quality care. 

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Therefore, we are committed to protecting your data with the highest standards of confidentiality and security. This commitment ensures that your personal and medical information is used responsibly and only for the purposes of providing you with the best possible podiatry care. Your trust is paramount to us, and we strive to maintain it by adhering to all legal and ethical guidelines in handling your data.

Privacy Notice

In order to deliver healthcare treatment, we will need to collect and process personal data. It is a legal requirement that this data is stored for a number of years (which can vary depending upon the person's age and circumstances but will be for a minimum of 7 years).

You can access all of your personal data that this organisation stores by request. You can write to us here to request or seek further information via email.

We ask for permission to use your data to send to another healthcare practitioner.

Privacy Policy Agreement for Domiciliary (Home Visits) Podiatry

1. Introduction

Twilight Podiatry values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect information during domiciliary podiatry services at your residence.
This policy is designed to comply with applicable data protection laws, including the General Data Protection Regulation (GDPR).

2. Information We Collect

When we conduct an in-home visit, we may collect the following types of personal information:

- Personal Identification Information: Name, date of birth, address, contact information (phone number, email address), and next of kin details.
- Medical and Health Information: Relevant medical history, foot health data, assessments, treatment details, and prescribed care plans.
- Financial Information: Payment details, where applicable, for services rendered.

3. How We Use Your Information

The information collected during the domiciliary visit is used for the following purposes:

- To provide accurate and personalised podiatry care;
- To maintain medical records for ongoing or future treatments;
- To communicate regarding appointments, treatments, and follow-up care;
- To process payment for services provided;
- To comply with legal and regulatory requirements.

4. Sharing Your Information

Twilight Podiatry will only share your personal data in the following situations:

- With Your Consent: Where necessary, we may share information with other healthcare providers, family members, or caregivers, but only with your explicit consent.
- For Compliance: We may be required to share information with regulatory or legal authorities to comply with applicable laws or legal processes.
- With Trusted Service Providers: Occasionally, we may share information with third-party vendors for administrative or technical support, provided they agree to comply with data protection standards.

5. Data Security

Twilight Podiatry takes appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All patient data collected during in-home visits is securely stored in compliance with GDPR requirements.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Once your data is no longer required, it will be securely disposed of in accordance with data protection regulations.

7. Your Rights

Under GDPR, you have the right to:

- Access your personal data and request a copy of the information we hold about you;
- Request correction of any inaccuracies in your personal data;
- Request erasure of your personal data in certain circumstances;
- Object to the processing of your data or request restriction in certain cases;
- Request data portability to another service provider.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We encourage you to review this policy periodically for any changes. Any updates will be communicated to you through appropriate channels.